Home City Services Reminder: City of Rochester IT Services to be Temporarily Unavailable on 8/19

Reminder: City of Rochester IT Services to be Temporarily Unavailable on 8/19

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ROCHESTER — City Manager Blaine Cox reports that Rochester’s IT services will be down for a period of time on this afternoon and early evening.

From 3-7 p.m., all city IT services will be unavailable to residents as Rochester moves several pieces of equipment in its data center.

Services that will be unavailable include:

  • Telephones (including police business lines)
  • Email
  • Internet access
  • Customer Self Service
  • Access to ANY network shares / files / programs

Though phone lines will be down during this work, 911 will still be active for all emergencies. Public safety dispatch can be reached for non-emergency calls at 603-332-2354 or 603-332-3222.

Additionally, the work will affect the city’s ability to provide many services to customers, including auto registration, tax payments and utility billing (water/sewer) payments.

The City of Rochester apologizes in advance for any inconvenience this may cause to residents and thanks the community for its understanding and patience as it works to improve services.

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